Review policy

How we review

The rules we follow, in plain language, so you can judge our judgement.

  1. 1

    Quality

    How it is made and whether it matches the listing after weeks of real use, not a first-day unboxing.

  2. 2

    Value

    What you get for the price, set against two or three alternatives at similar budgets.

  3. 3

    Service

    How fast and how usefully a store answers a real question we send before buying.

  4. 4

    Shipping & Returns

    Delivery days, packaging, and how painless a return is when we actually try one.

How we research a store#

  1. Choose. We pick stores from reader requests and from the retailers behind the guides we write. Nobody can pay to be reviewed.
  2. Read the store’s own pages. Delivery terms, returns and refund policy, warranty, contact routes and any current offer, taken from the store itself rather than from third-party summaries.
  3. Check reputation. We look at independent customer feedback and at how the store handles complaints, and we weigh patterns over single stories.
  4. Say what we did and did not do. Where we have not bought from a store or tested a product ourselves, the write-up says so. Nothing is presented as hands-on when it is not.
  5. Score and edit. We score the store on the four criteria above using the evidence we have, and list the trade-offs next to the score. Authors do not score stores they have a personal connection with.

How we check deals#

A discount is only listed if it is live on the store’s own page (a sale price, a stated percentage, a newsletter-gated code) or it comes from a source we can name, such as an affiliate network feed we have access to. Every deal shows the source and the date we last checked it.

  • Validated means a code was applied at checkout in a real browser session, or supplied directly from a network feed, and the date is shown. We do not use this label for codes copied from coupon aggregator sites.
  • Unconfirmed means we could not verify it. We either leave it out or mark it clearly.
  • No active codes is a normal state. If a store has no live offer, its page says so rather than padding the list.

We re-check each store’s offers every week. Codes that stop working are removed or marked expired, and we note when we last looked.

Our scoring scale#

ScoreWhat it means
4.5 – 5.0Exceptional. We would use this store again without hesitation.
4.0 – 4.4Very good. Small flaws that are unlikely to spoil the experience.
3.5 – 3.9Good, with real trade-offs. Read the cons before buying.
3.0 – 3.4Average. Fine if the price is right or nothing else fits.
Below 3.0We would not recommend it.

Independence and affiliate links#

Some links on Wordzex are affiliate links, which means we may earn a commission if you buy after clicking, at no extra cost to you. Commissions never influence scores, rankings or which stores we cover. Read the full affiliate disclosure.

Corrections and updates#

Prices, products and policies change. Every article shows the date it was last updated, and we revisit popular stores at least once a year. If you spot a mistake, tell us. We fix factual errors promptly and note significant corrections at the foot of the article.

Health information#

We write about stores and products, not treatments. Nothing on this site is medical advice. If you have a health, sleep or mental-health concern, speak to a qualified professional.